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Managing by Commitments

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What makes a great manager great? Despite differences in their personal attributes, successful managers all excel in the making, honoring, and remaking of commitments. Managerial commitments take many forms, from capital investments to personnel decisions to public statements, but each exerts both immediate and enduring influence on a company. A leader's commitments shape a business's identity, define its strengths and weaknesses, establish its opportunities and limitations, and set its direction. Executives can all too easily forget that commitments are extraordinarily powerful. Caught up in the present, managers often take actions that, while beneficial in the near term, impose lasting constraints on their operations and organizations. Managers who understand the nature and power of their commitments can wield them more effectively throughout a company's life cycle. It doesn't mean you should try to anticipate all the long-run consequences of every commitment. But it does mean that before making important decisions about, say, operating processes or partnerships, you should always ask yourself: Is this a process or relationship that we can live with in the future? Am I locking us into a course that we'll come to regret?

【書誌情報】

ページ数:12ページ

サイズ:A4

商品番号:HBSP-R0306E

発行日:2003/6/1

登録日:2012/3/28

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