India's HCL Technologies has, according to Fortune, the world's most modern management. BusinessWeek says that HCL is one of the top five emerging companies in the world to watch. That's mainly because of a transformation effort that the author, who took over leadership of the $5 billion IT services company in 2005, launched. Nayar learned from talking with customers that what they valued most-above products, services, and technologies-was HCL's employees. So he came up with a radical idea, Employees First, Customers Second, to bring about organizational change. In this article, he explains how he got stakeholders-HCL's founder and chairman, the board of directors, senior executives, managers, and employees-to back his campaign for radical change.

【書誌情報】

ページ数：8ページ

サイズ：A4

商品番号：HBSP-R1006J

発行日：2010/6/1

登録日：2012/3/28