In 2004 the biggest problem the online shoe retailer Zappos faced was how to staff its customer call center with dedicated, high-caliber service reps. The company's headquarters were in San Francisco, where the high cost of living-and the upwardly mobile

【書誌情報】

ページ数：8ページ

サイズ：A4

商品番号：HBSP-R1007A

発行日：2010/7/1

登録日：2010/8/10