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A Rush to Failure? (Commentary for HBR Case Study)

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For teaching purposes, this is the commentary-only version of the HBR case study. The case-only version is reprint R1104X. The complete case study and commentary is reprint R1104N. When a set of giant robotic arms developed for the International Space Station breaks down during a crisis, project manager Samantha Van Sant finds herself in the hot seat. Did her team compromise quality by pushing the contractors too hard on speed? How can she prevent future mishaps-should the arrangement with the contractors be renegotiated to include different incentives or more safeguards? Gary L. Moe, a director of McKinsey's Business Technology Office; Tom Quinly, president of aerospace contractor Curtiss-Wright Controls; and HBR readers weigh in on the speed-versus-quality quandary.

【書誌情報】

ページ数:3ページ

サイズ:A4

商品番号:HBSP-R1104Z

発行日:2011/4/1

登録日:2011/7/29

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