At Kid Spectrum, a provider of in-home services for autistic children, two high-value employees are at war. Ronnie, director of clinical operations, is a class-A clinician who is well respected by his peers and subordinates; Ellen is a highly efficient administrative director who understands the importance of the bottom line. Their work styles couldn't be more different even though each is thoroughly dedicated to the company. Kid Spectrum's owner, Matthew Sparks, must figure out how to make his newly acquired business more profitable while retaining these two key employees whose interaction is starting to become toxic. H. Irving Grousbeck, of the Stanford Graduate School of Business, presents a fictionalized case to explore this common workplace dilemma. Expert commentary comes from Jim Southern, of Pacific Lake Partners, and Peter Kelly, of Stanford Graduate School of Business and formerly of Pacific Pulmonary Services. This HBR Case Study includes both the case and the commentary. For teaching purposes, this reprint is also available in two other versions: case study-only, reprint R1206X, and commentary-only, R1206Z.

【書誌情報】

ページ数：7ページ

サイズ：A4

商品番号：HBSP-R1206L

発行日：2012/6/1

登録日：2017/6/5