Stefan Konrad is the head of South Asia and Middle East business for the consultancy Leman Highlander, headquartered in New York. He's concerned about employee turnover in the Mumbai office, where the firm's star performer, Vijay Kumar, is doing a great job of attracting clients but also of alienating employees. Two years earlier, on one of Stefan's regular visits to Mumbai, he asked Vijay about some consultants who had abruptly quit. Vijay's response was to storm out of the office and send a letter of resignation to the firm's managing partner--who talked him down and instructed Stefan to keep Vijay happy in the future. But the problems are continuing, and on this latest visit, Stefan gets an earful from some of Vijay's colleagues. He must decide whether and how to raise the issue over dinner that night. Ishan Raina, the CEO of India's OOH Media, and Eric Olson, the global managing partner of leadership consulting at Heidrick & Struggles, offer commentary. This HBR Case Study includes both the case and the commentary. For teaching purposes, this Reprint is also available in two other versions: case study-only, Reprint R1305X, and commentary-only, R1305Z.

【書誌情報】

ページ数：7ページ

サイズ：A4

商品番号：HBSP-R1305N

発行日：2013/5/1

登録日：2017/6/5