Analysis Group's CEO on Managing with Soft Metrics
Before she joined Analysis Group, the author worked at a small economic consulting firm that--like most other firms in the industry--closely tracked and measured the profitability of each office and each practice area. That approach, she observed, created a lot of internal competition and divisiveness. In addition, the compensation model was formula-based and data-driven, largely determined by who was selling new business. Analysis Group uses a much different model: It determines partners' compensation without relying on formulas; it doesn't obsess over false precision about who sold what business; and pay isn't strictly a function of billable hours. Instead, extensive, informed discussion of each person's contributions to the firm leads to a decision about what pay seems fair. For one thing, Samuelson writes, in a professional services firm it's not always clear who deserves credit for a specific action. She is convinced that the firm's unconventional model is one of the reasons its culture is so strong.
【書誌情報】
ページ数:6ページ
サイズ:A4
商品番号:HBSP-R1511A
発行日:2015/11/1
登録日:2015/11/11