Started by two brothers, WCC and ARK are successful independent IT staff augmentation companies that navigated the great recession skillfully and later achieved solid growth for a decade. With operations in both India and the US, the two companies look very similar, but their approaches to management and measurement could not be more different. WCC focuses on an employee "Happiness Index" while ARK emphasizes the value of data, analytics, measurement and consistent performance. For their firms to survive and thrive in an era of increasing margin pressures and artificial intelligence, the brothers need to decide if they need to adapt their different operating philosophies.

【書誌情報】

ページ数：21ページ

サイズ：A4

商品番号：HBSP-SCM102

発行日：2019/2/11

登録日：2019/4/3