Tuning Into the Voice of Your Customer
通常価格
¥1,012 JPY
通常価格
セール価格
¥1,012 JPY
単価
あたり
A recent Bain & Co. survey reveals just how commonly companies misread the market. Surveying 362 firms, the company found that 80% believed they delivered a "superior experience" to their customers. But when we asked customers about their own perceptions,
【書誌情報】
ページ数:3ページ
サイズ:A4
商品番号:HBSP-U0510C
発行日:2005/10/1
登録日:2007/8/16