The Top 10 Reasons You Don't Understand Your Customers
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Considering using a survey to gauge your customers' satisfaction? Think again. The fact is, far from informing companies of what their customers truly value, satisfaction surveys can lead to misunderstanding your customers entirely. Following "the best tr
【書誌情報】
ページ数:3ページ
サイズ:A4
商品番号:HBSP-U0605C
発行日:2006/5/1
登録日:2007/8/16