Five Keys to Keeping Your Best Customers
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¥1,012 JPY
通常価格
セール価格
¥1,012 JPY
単価
あたり
Recognizing the importance of retaining loyal customers, this article offers five major recommendations for mastering customer retention: 1) identify core customers; 2) measure key satisfaction indicators; 3) rigorously analyze defections; 4) mass customi
【書誌情報】
ページ数:4ページ
サイズ:A4
商品番号:HBSP-U9607A
発行日:1996/7/1
登録日:2007/8/16