This is a Darden case study. Managing conflict and differences has always been an essential, but challenging, skill for effective managers to master. This case was designed to build expertise in conflict management and assertiveness. Grounded in the pedagogy of experiential learning, the case consists of three role-play scenarios that exemplify three challenging business situations. In each scenario, two individuals are faced with a possible difference in perspective or goals. The role-play requires students to assume the role of one of the individuals, and each scenario requires another student to initiate the discussion.

【書誌情報】

ページ数：17ページ

サイズ：A4

商品番号：HBSP-UV0327

発行日：2002/8/5

登録日：2017/10/12