WaterCo's new customer information and billing system (CIBS), its largest information technology (IT) project ever, was over-budget and very late, with no end in sight. In the (A) case, the board of directors must decide what action to take with regards to management's actions, and regarding the project contractor. The (B) case outlines what happened afterwards. The cases span a 10-year period from inception to litigation. The case is useful as a tool to explore governance issues at the board and senior management levels as they pertain to enterprise risk management and IT risk. Michael Parent is affiliated with Simon Fraser University.

【書誌情報】

ページ数：3ページ

サイズ：A4

商品番号：HBSP-W16137

発行日：2016/3/21

登録日：2021/2/19