Health Services Software
Health Services Software (HSS) was a software company specializing in software for hospitals. Founded by a health care team with first-hand knowledge of the issues facing hospitals, HSS had first mover advantage. At the onset of HSS's operations, hospitals had capital funding that allowed them to acquire the software with five-year licensing agreements. Five years later in 2016, as the licences were expiring, the hospitals no longer had the capital funding and could not afford a large cash outlay from their operating budgets for a new five-year licence. In light of the change in funding options for the hospitals, HSS was considering whether to move to an annual-subscription-based software. But before the team could establish the prices for the software, they needed to better understand the company's cost structure. HSS hired a consultant to conduct the costing exercise. Kurt Schobel is affiliated with Royal Military College of Canada.