Restaurant Kazu: Managing Restaurant Congestion
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In 2018, Restaurant Kazu was operating at near full capacity with long waiting lines. Located in a mixed, high-density neighbourhood in the west end of downtown Montreal, Quebec, the full-service restaurant had been popular with patrons since its opening eight years earlier. However, the owner and chef wondered if he should address the issue of long waiting lines, which could discourage potential customers. If so, what measures could he take to improve the situation, and how cost effective would the measures be? With the start of the peak season only two weeks away, the owner had to make some quick decisions. Xiao Huang is affiliated with Concordia University.
【書誌情報】
ページ数:9ページ
サイズ:A4
商品番号:HBSP-W19282
発行日:2019/6/18
登録日:2019/10/15
