On Monday, July 23, 2018, the operations manager at Sorel Life Insurance Company in Montreal, Quebec was preparing for a meeting scheduled for Friday. The meeting was called by her boss, the vice-president of operations, to discuss Sorel's second quarter financial results. Performance of Sorel's underwriting department was continuing to decline; market share had dropped, policy completion time had increased, and fewer applications were being processed. In addition, Sorel was receiving complaints from insurance agents about poor turnaround times. During Friday's meeting, the operations manager was expected to provide specific recommendations to address the problems in the underwriting department.

【書誌情報】

ページ数：5ページ

サイズ：A4

商品番号：HBSP-W19400

発行日：2019/8/29

登録日：2019/12/10