Banishing Performance Ratings at iQmetrix
In 2018, Software development corporation iQmetrix Software Development Corp. (iQmetrix), headquartered in Vancouver, Canada, had experienced exponential growth and success over the past two decades. The company's head of People and Culture, was interested in the debate over the ideal performance appraisal process. After reading a few articles in the Harvard Business Review, she was considering dropping traditional performance appraisals and replacing them with written feedback only. To make an informed decision, she conducted a quasi-experiment by assigning employees to different performance evaluation conditions and then examined employee perceptions six months later to determine which evaluation format she should adopt company-wide.