In 2016, a summer intern at Bombay Hospital Indore, in India, was tasked with evaluating the hospital's patient discharge process. Two types of insured patients required different discharge processes for the payment of outstanding balances. The intern needed to map the respective processes and project the outcomes of (1) moving from the current two parallel systems to one centralized, or pooled, system; and (2) adding a third staff member to process patient discharges and collect payments. Would these suggested solutions resolve the problem of wait times? Would one be more effective than the other?

【書誌情報】

ページ数：4ページ

サイズ：A4

商品番号：HBSP-W21056

発行日：2021/2/19

登録日：2021/7/20