Tella Oy: Nordic Boutique or Finnish Global Enterprise?
In 2020, the chief executive officer of Tella Oy, a small Finnish hat-making firm, wanted to achieve 2 million in turnover. She had been pursuing a regional growth strategy with some success since 2016, when she had founded the business after acquiring the long-established family firm. With the onset of the COVID-19 pandemic, the firm had abandoned its internationalization plans and began fabricating personal protective clothing. When the chief executive officer met with consultants, several expansion options were raised: remaining regionally focused, entering into exclusive supply arrangements, pursuing opportunities in Asia, licensing her designs, or becoming a fully online retailer. As a small firm with no permanent employees, which of these various options could Tella Oy realistically pursue? More importantly, was this chief executive officer ready to give up her role as chief designer to take on the role of managing director? Bonita Russell is affiliated with Vancouver Island University. Cory Isaacs is affiliated with Sein joki University of Applied Sciences. Oscar Ruelas is affiliated with Vancouver Island University.