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Don't Take Calls, Make Contact
通常価格 ¥1,012 JPY通常価格単価 あたり -
Investing in Relationships
通常価格 ¥1,012 JPY通常価格単価 あたり -
Mapping the World of Customer Satisfaction
通常価格 ¥1,012 JPY通常価格単価 あたり -
Exploding the Self-Service Myth
通常価格 ¥1,012 JPY通常価格単価 あたり -
Beleza Natural
通常価格 ¥1,342 JPY通常価格単価 あたり -
Emergency Department Congestion at Saintemarie University Hospital
通常価格 ¥1,276 JPY通常価格単価 あたり -
Returning Customers: The Hidden Strategic Opportunity of Returns Management
通常価格 ¥1,408 JPY通常価格単価 あたり -
Global Customer Management Programs: How To Make Them Really Work
通常価格 ¥1,408 JPY通常価格単価 あたり -
Service Blueprinting: A Practical Technique for Service Innovation
通常価格 ¥1,474 JPY通常価格単価 あたり -
Service-Logic Innovations: How to Innovate Customers, Not Products"
通常価格 ¥1,276 JPY通常価格単価 あたり -
Services Supply Management: The Next Frontier for Improved Organizational Performance
通常価格 ¥1,342 JPY通常価格単価 あたり -
Delivering Excellent Service: Lessons from the Best Firms
通常価格 ¥1,276 JPY通常価格単価 あたり -
Managing Organizational Transformation: Lessons from the Veterans Health Administration
通常価格 ¥1,276 JPY通常価格単価 あたり -
In Loco Parentis?: The Purchaser Role in Managed Care
通常価格 ¥1,276 JPY通常価格単価 あたり -
Deregulation and Regulatory Backlash in Health Care
通常価格 ¥1,342 JPY通常価格単価 あたり
