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Cathay Pacific Airways: "Service Straight from the Heart"
通常価格 ¥1,408 JPY通常価格単価 あたり -
Toyota: Service Chain Management
通常価格 ¥1,210 JPY通常価格単価 あたり -
Why Loyalty Programs Alienate Great Customers
通常価格 ¥1,012 JPY通常価格単価 あたり -
Customer Loyalty Isn't Enough. Grow Your Share of Wallet
通常価格 ¥1,012 JPY通常価格単価 あたり -
When You Shouldn't Listen to Your Critics
通常価格 ¥1,012 JPY通常価格単価 あたり -
Think Customers Hate Waiting? Not So Fast...
通常価格 ¥1,012 JPY通常価格単価 あたり -
How to Deal with Customer Shakedowns
通常価格 ¥1,012 JPY通常価格単価 あたり -
Beyond Zipcar: Collaborative Consumption
通常価格 ¥1,012 JPY通常価格単価 あたり -
What Service Customers Really Want
通常価格 ¥1,012 JPY通常価格単価 あたり -
What Do Customers Really Want?
通常価格 ¥1,012 JPY通常価格単価 あたり -
Change with Your Customers - and Win Big
通常価格 ¥1,012 JPY通常価格単価 あたり -
Work with Me
通常価格 ¥1,012 JPY通常価格単価 あたり -
Service With a Very Big Smile
通常価格 ¥1,012 JPY通常価格単価 あたり -
Taking the Measure of Mood
通常価格 ¥1,012 JPY通常価格単価 あたり -
Driving Customer Satisfaction
通常価格 ¥1,012 JPY通常価格単価 あたり -
Many Happy (Product) Returns
通常価格 ¥1,012 JPY通常価格単価 あたり
